Shipping and Returns

INSANE LABZ SUPPORT

Thank you for shopping Insane Labz! If you are not 100% satisfied with your purchase, we're here to help.  The Mad Chemist Help Line is available weekdays 8:30AM - 4:30PM Central Time at 1-870-280-5648 or anytime at madchemist@insanelabz.com

We do our very best to respond to support emails within 48 hours. 

RETURN POLICY

Our products can be returned within 15 days of the original purchase of the product. 

To be eligible for a return, please make sure that: 

The product was purchased within the last 15 days.
The product is unopened, in its original packaging. 
Apparel must be unworn, unwashed, with tag(s) and in new condition. All t-shirts are FINAL SALE, no returns or exchanges. 

You have the receipt, order confirmation or proof of purchase from insanelabz.co.uk. We are unable to accept returns of purchases made from third party retailers.

Products that do not meet this criteria will not be considered for return. 

Refunds may be made using the original payment method or, in some cases, store credit.  


SALE ITEMS

When items returned were discounted, bundled or otherwise marked down, the amount to be refunded will be determined solely at the discretion of insanelabz.co.uk and will not exceed the purchased value of the product in question.  

 

DAMAGED ITEMS

If you receive a damaged product, please notify us immediately. 

 

INTERNATIONAL SHIPMENTS

All orders placed before 2:00PM (1400) Monday-Friday are shipped same day. Orders placed after 2:00PM (1400) will ship next business day (excluding holidays.)

Country Transit Days Price
United Kingdom 1
 
£6.99 (FREE over £49)
Ireland 3
 
£9.99 (FREE over £49)
Austria 4
 
£13.99
Belgium 3
 
£9.99 (FREE over £99)
Bulgaria 4
 
£19.99
Croatia 5
 
£19.99
Cyprus 6
 
£19.99
Czech Republic 4
 
£11.99
Denmark 3
 
£13.99
Estonia 6
 
£19.99
Finland 4
 
£19.99
France 3
 
£9.99 (FREE over £99)
Germany 3
 
£9.99 (FREE over £99)
Gibraltar 5
 
£24.99
Greece 4
 
£19.99
Hungary 4
 
£13.99
Italy 4
 
£14.99
Latvia 5
 
£18.99
Lithuania 5
 
£16.99
Luxembourg 3
 
£11.99
Malta 6
 
£19.99
Netherlands 3
 
£9.99 (FREE over £99)
Norway 5
 
£19.99
Poland 4
 
£11.99
Portugal 5
 
£17.99
Romania 5
 
£19.99
Slovakia 4
 
£14.99
Slovenia 4
 
£14.99
Spain 5
 
£12.99
Sweden 4
 
£14.99
Switzerland 5
 
£19.99

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